Shipping & Returns
Shipping
aim'n strives to deliver fast all over the world to inspire and motivate you to your active lifestyle!
Your order will be delivered to the address entered when placing your order on the site. Make sure you enter the correct address!
DHL Express & Global Mail
(Canada, Mexico, United States)
| Rate name | Conditions | Cost |
|---|---|---|
| DHL Express 1-4 working days | $150.00 and up | Free |
| DHL Express 1-4 working days | $50.00–$149.99 | $10.00 |
| DHL Express 1-4 working days | $0.00–$49.99 | $15.00 |
| Global Postal Service 4-15 working days | $100.00 and up | Free |
| Global Postal Service 4-15 working days | $50.00–$99.99 | $5.00 |
| Global Postal Service 4-15 working days | $0.00–$49.99 | $7.00 |
Global Mail
(all other countries except: European Union, Norway, Switzerland, Australia, New Zealand)
| Rate name | Conditions | Cost |
|---|---|---|
| Global Postal Service 4-15 working days | $100.00 and up | Free |
| Global Postal Service 4-15 working days | $50.00–$99.99 | $7.00 |
| Global Postal Service 4-15 working days | $0.00–$49.99 | $10.00 |
Returns
Return policy
- The shipping cost to return a product is made at your own cost.
- You can return the products within 30 days of delivery
- The product must be in it´s new condition with all tags attached
- Fill out the return paper that came with your order
- If a package is unclaimed you might have to pay a handling fee
- If the returned product/products are dirty (make-up) or damaged we might not refund you the whole purchase amount
- For hygienic reasons we do not accept returns on swimwear
- The address to our warehouse:
Aim Apparel AB
Industrivägen 4
30241 Halmstad
Sweden
Do you have any question about your return please contact us at hello@aimn.com.
Cancel policy
- According to the Distance Selling Regulation you always have the right to cancel your purchase within 30 days from the day you receive the goods. If you want to cancel your order please provide us the notice to hello@aimn.com before sending back your order.
- Once you have notified us of the cancellation, the sum of your order will be refunded to you as soon as we received your package.
- The return is made at your own cost once you have made the cancellation of the contract.
- If you received the goods you are responsible to take reasonable care of them and you must send the goods back to us in their original condition within 14 days from the collection of the goods.
- We reserve the right to make a charge of not exceeding our direct costs of recovering the goods if you do not return the goods.
Reclaim policy
- Make sure you check all items as soon as you receive them.
- If you want to make a complaint contact us at hello@aimn.com as soon as you notice the damage on your item, but not later than 7 days after delivery.
- When a complaint is made an investigation of the goods will be started. Before the item will be returned back you need to show proof of the defect, preferably by sending us photos of the damage to hello@aimn.com
- If the complaint is accepted we will pay the return cost and refund you the money as soon as we received the return.
- Fill out the return paper that came with your order and follow the return instructions, please contact us at hello@aimn.com if you need any help!